I got the chair last week, good packaging (unlike the last time), and all was kind of good. Except:- Six weeks from placing the order until delivery, where only one week spent on transit and five weeks just waiting for fulfilment- When I asked about the status after three or four weeks of waiting, I got no response. Ever. None.- The chair comes in two pieces and the material to put those pieces together wasn't there. Bummer! I had to buy the bolts in a local DIY shop and of course they look ugly.- I opened a ticket for the missing parts a week ago and there's no reaction.Update: after the review was published, I got contacted by RefurbishedMiller people and they sent me the missing parts. They also followed up the delivery and when it seemingly got stuck at customs, they send me another set of bolts. Overall, good service. I just wish I didn't need to go public about my experience as I was totally okay with resolving the issue via support channels.
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RefurbishedMiller specializes in refurbishing Herman Miller office chairs.
Thanks to our years of experience and knowledge, we are able to refurbish Herman Miller office chairs in completely new condition with 7 years warranty.
During the refurbish process, the chairs are completely disassembled and each part is extensively checked and refurbished.
Quality is of paramount importance to us.
Thanks to our extensive purchasing contacts, we always have Herman Miller Aeron and Herman Miller Mirra chairs in stock.
We can process both small orders and large B2B orders in a short period of time.
We deliver throughout Europe within 2-5 working days.
The Herman Miller chairs are refurbished with passion and expertise in the Netherlands.
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