I ordered a herman miller Sayl chair on June 13, after 10 days I see from their website that the chair has not been shipped yet, I send an email to ask for clarification, on June 28 I finally get a reply, they say they will prepare the chair right away and ship it the same day or within 2 days at most and that they will give me the tracking number. After 2 days I still don't have a tracking but on their site now the order shows as delivered. Too bad the chair was never shipped.Edit: After i sent another email, they reply to me and give me a tracking number. Also seems the order was labeled as delivered due to poor translation from dutch to italian.Edit: The chair arrived, since I received the tracking number it has only been 5 business days. The shipping was very fast. The chair is in perfect condition, like new, I also received new soft castors as a gift. Aside from some initial misunderstandings mainly due to the site being poorly translated into my language and the ticket function that I believe doesn't work (email info refurbishedmiller.com directly if you want a quick response, don't use the ticket function on the site) I am delighted with the purchase and thank Bram with all my heart (I think that's his name) in customer service for his kindness and infinity patience. Recommended.
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RefurbishedMiller specializes in refurbishing Herman Miller office chairs.
Thanks to our years of experience and knowledge, we are able to refurbish Herman Miller office chairs in completely new condition with 7 years warranty.
During the refurbish process, the chairs are completely disassembled and each part is extensively checked and refurbished.
Quality is of paramount importance to us.
Thanks to our extensive purchasing contacts, we always have Herman Miller Aeron and Herman Miller Mirra chairs in stock.
We can process both small orders and large B2B orders in a short period of time.
We deliver throughout Europe within 2-5 working days.
The Herman Miller chairs are refurbished with passion and expertise in the Netherlands.
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