Update: My chair finally arrived and it was as nice as I expected. Delivery was made around 5 weeks after payment was made.Most of the problems seems to have been transport related. As a customer with no ruling over logistics I consider the vendor as much to blame in transport as if the problems would have been in their own warehouse - if transportation does not meet standards they should not be contracted!Original post:Sorry but all the trouble I have had so far gives me no choice but to give a 1-star review - have they gone AWOL with their customers money!?Firstly upon order the system broke and my order did not get handled in a few days.On my third try in contacting by email I finally got an excusing answer, saying sorry we will fix this.But it still was another week, and more emails, before my chair was even picked up by DHL.(at this point the delivery time was already far past what is currently stated online)When my chair was finally sent to DHL something happend in transit and after another two weeks I no longer get any answers to my emails.I have asked for getting another chair sent instead, and also to cancel my order and refund me, but this does not seem to make any difference..It is now more than 4 weeks since my order and still no chair, and my money seems gone..
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RefurbishedMiller specializes in refurbishing Herman Miller office chairs.
Thanks to our years of experience and knowledge, we are able to refurbish Herman Miller office chairs in completely new condition with 7 years warranty.
During the refurbish process, the chairs are completely disassembled and each part is extensively checked and refurbished.
Quality is of paramount importance to us.
Thanks to our extensive purchasing contacts, we always have Herman Miller Aeron and Herman Miller Mirra chairs in stock.
We can process both small orders and large B2B orders in a short period of time.
We deliver throughout Europe within 2-5 working days.
The Herman Miller chairs are refurbished with passion and expertise in the Netherlands.
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