Warning: Misrepresentation and Potential Fraudulent PracticesI want to caution anyone considering Regency Home Warranty. In my case, I was explicitly told that my AC system was fully covered. Only after payment did they send me a policy containing hidden clauses around refrigerant (freon), which they now use as the basis to deny coverage.This is a classic case of bait-and-switch: verbal assurances, texts, and digital materials promised one thing, but the written policy provided post-payment says another. This is not only deceptive, it falls under misrepresentation and unfair business practices as recognized by consumer protection law.I am filing in small claims court this week and have compiled all evidence of their contradictory statements and misleading conduct. If anyone else has been misled, I encourage you to pursue legal remedies as well. Companies cannot continue to profit by deliberately misleading customers — this kind of conduct amounts to daylight robbery
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