I ordered well in advance flowers for the Birthday of my mother in law... on the day of her Birthday (I had to ask her to stay at home) at 14h there was still no sign of the flowers .. I checked the website and although it says to sent an e-mail because majority is replied in 30min I still have no answer on my mail sent .. I tried to call the desk at 16h .. still no flowers .. the person contacted the local shop and told me the flowers would be delivered at 18h30 .. I told her that I had to request my mother in law to stay at home for a whole day..this is no service .. and when did the flowers got delivered : past 19h !!! the lady told my mother in law that it was on her way home and so she dropped the flowers only then.. is that why you pay additional € 10 for delivery????? also .. the roses in the boucquet only lasted for 2 days.. it is the first time that I had such a bad service ordering flowers online!!
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