I ordered, and order was fulfilled! Florist was out of roses I guess the day the order had to be fulfilled, so they brought part of the bouquet first day. The second day the rest part appeared, but they didn't mention that to the recipient, thereby made her happy twice! Each part was like separate bouquet!! And as per Regiobloemist customer service - they were so kind to find out, to clarify with the florist whether the order was delivered or not and informed me back!! That was really nice, because I live 10 000 km away from Belgium and do not speak neither Flemish nor French, German, which makes almost impossible my own communication with the florist! So - PERFECT!
The most risky is the florist ......! And delivery confirmation I wish be the part of service!
P.s. first time I requested customer service to clarify the delivery status I was told that they do not provide such information. I wrote an other letter on the same e-mail and got quite opposite reply from other lady which was very eager to help and helped me out! So, folks, try, try, try!!!
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Regiobloemist België verstuurd mooie verse bloemen direct vanaf de Nederlandse kwekers. U krijgt altijd 7 dagen versgarantie en van ons 100% tevredenheidsgarantie.
Regiobloemist België laat lokale kwekers in Nederland uw gekozen boeket namaken en zorgen dat ze snel worden bezorgd. Voor 14 uur besteld, is vaak dezelfde dag nog verzonden via DPD door heel België.
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