I had ordered a fresh bouquet but instead I got the feedback from the recipient that the stems where squashed and didn't appear to be fresh at all. As the favorite colour of the recipient is yellow, I ordered an all yellow bouquet but instead of that an orange bouquet was delivered.
As soon as I got this feedback from someone who had seen the flowers, I contacted the customer service. They wanted a picture from the bouquet, as I don't live in the same country as the recipient, otherwise I had delivered the flowers myself, and I didn't want to burden the recipient, I decided not to bother. But as I get asked for my feedback again through this form, I share my experience with you.
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