It is very expensive and has limited inventory; you go in expecting a specific advertised offer, only to be told something completely different at the checkout. Then they call the manager over, but he couldn't care less and behaves disrespectfully—acting as if the customer doesn't matter at all. It is truly disappointing. The membership is utterly useless, as it yields no benefits whatsoever—neither in terms of perks, pricing, nor service. This was especially evident with the manager on duty this afternoon, March 14th; his lack of empathy and concern for the customer was absolutely appalling.
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REI is the world's premier outdoor gear store. Find everything you need for outdoor adventure right here. We offer a tremendous selection of equipment and clothing for camping and hiking, cycling, climbing, kayaking, skiing and many more outdoor activities. All products sold by REI are backed by a 100% satisfaction guarantee.