Since transitioning to online-only, this company is useless.They replied appropriately to my email about a possible warranty issue. But they repeatedly neglected my request for a PDF manual, or advice on where to purchase replacement parts.They literally replied once with a partial answer, and then ignored any further emails. All I did was politely request a copy of the manual and ask where I can buy parts.Wouldn't trust them again.
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Reid Cycles is the home of Australia's best value bikes!
By selling direct-to-customer with minimal overheads, Reid Cycles invest in what is important: delivering value to our riders by building the highest quality products at the best price.
Reid Cycles is a proud, independent family and staff-owned Australian business.
