I purchased a Reid Cycles E-Trail 2.0 eBike Charcoal on the 4th Nov 2023 in less than 3 months the mid drive motor started an annoying click whilst pedaling. The Balcatta store from which I purchased the bike eventually agreed to replace the Ananda mid drive motor. The store closed down later in 2024 before the motor arrived from the UK. I contacted the Richmond Vic shop, which organised to have the motor installed by 99Bikes in Osborne Park WA once the motor arrived. 3 months after the motor was installed the motor started the same annoying clicking sound but 10 times worse. I would not recommend purchasing an ebike from Reid cycles.
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Reid Cycles is the home of Australia's best value bikes!
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Reid Cycles is a proud, independent family and staff-owned Australian business.