I wanted to try a bottle through their promotional offer, which mentioned a 90-day money-back guarantee. However, I overlooked the fine print, and there was no guarantee. Their lengthy process was frustrating, and they attempted to sell me an additional product I didn’t want. After closing the website, I was charged $360 the next day. I decided to cancel my order as it felt very shady. Although nothing had shipped, they initially wanted to keep $159. Fortunately, a supervisor contacted me the next day and issued a full refund. I wish that option had been available on their website, which would have avoided this situation.
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