I saw an advertisement for this product on social media and was intrigued by the promotional pricing. The purchasing process was lengthy, which likely obscured the important terms. I was charged the promotional price but later found a charge of $128.29 on my credit card for a subscription I didn’t intend to sign up for. When I sought a refund, the customer service representative was dismissive, making me feel like I was at fault. This experience has made me reconsider future purchases.
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