This has got to be the worse “bank” - after several years of banking with them amd even referring them to our investors, relay closed several of my accounts without notice or any request for documentation or explanation. I contacted their customer service over the phone and via email and chat and they lied repeatedly about the status of my accounts. They are holding several thousands and I was told I would receive a closing check within 45 days, it’s been a year!! My business is real estate so nothing shady just rent payments and day to day operational purchases. No wires or single large transactions over $5k. The worse part, we had opened and account, got an email saying the account was approved. I deposited $2000 as opening deposit, they closed the account without explanation and told it would take 45 days before I can get my money back. Nightmare!!
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Relay is an online banking platform that puts business owners in complete control of their cash flow. By helping them clearly understand what they're earning, spending, and saving, Relay empowers entrepreneurs to make smarter decisions about their business and reach peak profitability.
Disclaimer: Relay is a financial technology company, not a bank. Banking services are provided by Thread Bank; Member FDIC.See more
