Beware of using their "third party checks". Went to pay my local business license fee with a check (cards charge a fee), and it got kicked back despite more than sufficient funds. Ultimately ended up paying DOUBLE the fee because three business days later was considered past due even though I had proof I paid before deadline. Was on hold for over 30 minutes with Relay only to find out I had to "activate" the checks through a process they literally had to walk me through because there was no notice when receiving the checks and no button/notice on the dashboard explaining I had to activate the checks. Will be making moves to keep most of my money out of Relay from now on.
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Relay is an online banking platform that puts business owners in complete control of their cash flow. By helping them clearly understand what they're earning, spending, and saving, Relay empowers entrepreneurs to make smarter decisions about their business and reach peak profitability.
Disclaimer: Relay is a financial technology company, not a bank. Banking services are provided by Thread Bank; Member FDIC.See more
