Terrible experience with Reliance. I’m renovating my house. And signed a sales quote for a new furnace in July. As of October…still no furnace. There have been delays and missed installation appointments. The call centre is useless, the Thunder Bay branch of Reliance is useless…the Installation Manager Connor, is especially useless. The delays seem to stem from him, as he does not communicate at all.
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As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance®) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace.
With over two million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers.
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