my mom has been waiting for her furnace reffer bonus since November 2025 she bought a new furnace from them and after her refferal I bought one too, she is supposed to get a $250 bonus which the sales rep offered himself....well i contacted him a few times with no answer back i called the reliance customer service few times and was supposed to get call back but nothing, they advertise their referral bonus everywhere so im wondering if anyone really gets it....since the sales adviser filled out the proper paperwork and told my mom she will receive the money within a month so around end of Dec. she was very excited to get some extra money ....I am very disappointed how they ignored her and all my calls and dont advertise something thats not true.
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As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance®) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace.
With over two million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers.
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