RELM were hired to undertake a large house renovation project.Many issues surfaced over the first 6 months (e.g. basement), leading to a lack of trust in RELM - accentuated by the non-existent customer service, where everything was the client's fault.Prior to parting ways with RELM, some employees had to be physically moved off-site by the police (police report noted).The new company hired have inevitably had to re-do several items (e.g. flat roof), due to poor workmanship by RELM. RELM do not own their mistakes/resolve concerns, are not professional and do not treat the client with respect.
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RELM is a London-based design and build company specialising in high-quality residential and commercial property transformations across Central and South West London and the wider Greater London area.
We provide a fully managed service, delivering large-scale refurbishments, structural renovations, extensions, loft and basement conversions, commercial fit-outs, and ongoing property maintenance. From initial consultation through to project completion, every stage is carefully planned, coordinated, and overseen by our experienced project management team.
Our approach is built on clear communication, technical expertise, and meticulous attention to detail. We work with skilled in-house trades and trusted specialist contractors to ensure each project is delivered efficiently, transparently, and to an exceptional standard. Whether undertaking a complex residential renovation or a commercial refurbishment, we apply the same level of care, professionalism, and precision to every commission.
Client satisfaction is central to everything we do. We take pride in building long-term relationships based on trust, reliability, and consistently high standards of workmanship. Our portfolio reflects our commitment to quality and our focus on delivering refined, well-executed spaces that stand the test of time.See more
