Awesome customer service, I liked that there were quizes and that you could retake the quizes. I liked that there were some written assignments that were graded by real instructors that gave excellent feedback. It was easy to use and keeps track of what has been completed. I like that they give you a report card and certificates of completion at the end of the year. I think they could improve the quality of education by creating their own content. I think there needs to be more content, more quizzes, more assignments, and tests at the end of a unit. Topics should be covered more thoroughly. Some of the quizzes had errors where they had the wrong answer as the right answer so quizes need to be reviewed/edited, but I think if I would have let them know they probably would have fixed it. If you ask them to get the assignments graded they will give you priority and get it graded more quickly, but otherwise it takes quite a while for written assignments to get graded. Though new material should be added to the classes, I didn't like the timing of it when all of the sudden there is more material to complete that you weren't expecting so if somehow the new version could only show up prior to beginning the class that would be better.
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