It didn’t go beyond the initial communication because they didn’t seem to care at all. It was about a move from the UK to Canada so of course I am worried about our goods and how successfully they will arrive at the destination. I expected a good service and was nothing but horrible. Short and uninformed answers, I had to ask things again and again. I spoke to Kate and it was the most unpleasant experience that I ever had, and I have had worked in customer service for many years now and I spoke to thousands of people already. I don’t recommend it, especially after reading all the online reviews. Not truth-worthy at all. Shame for them, because they have lost a client, money and a good review. Good for me because I found a different, extremely professional company and way cheaper than Removals.co.uk.
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Removals.co.uk offers a full range of removal and shipping services covering the UK, Europe and internationally.
