SCAM ALERT – Avoid This Company
I rented a Geely car from Moosa Rent a Car (Burj Al Madina) for 3 days and returned it on time without any issues. However, getting my deposit back turned into a frustrating experience.
Despite repeated follow-ups, they did not respond at all. Only after I filed a complaint with Consumer Protection did they suddenly contact me regarding the refund but with unreasonable deductions.
At the time of rental, they only mentioned delivery charges. Later, they added a hidden vehicle collection charge of AED 280. Out of my AED 1,000 deposit, I received only AED 490.
This is clearly misleading and unfair practice. If you check online reviews, many customers have faced similar issues delays, poor communication, and unjustified deductions.
It seems they attract customers with low rental prices and then recover money through hidden charges.
I strongly advise others to stay away from this company. Authorities should seriously monitor such businesses to protect customers from being exploited.
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Moosa Rent a Car is well knowned cheap car rental company in UAE. Where you can get car under 500 AED for amonth.