Based on the reviews I had already read on Trustpilot, I honestly suspected that RentalPremium.it might not be reliable, especially considering the unrealistically low prices.Still, being misled until just 7 days before departure is simply not serious.They advertised a Peugeot 2008, 5 doors, automatic with A/C (or similar) for €38 for 15 days. At that price, I understand now why it was too good to be true — but keeping the booking alive for so long was misleading.I then received this message:“Good morning, RentalPremium. I tried to contact you regarding your booking with us. Unfortunately, we no longer have vehicles available for the days you booked. I wanted to inform you as soon as possible so you can still obtain a full refund and look for an alternative with one of our competitors. I have seen that prices are still good on Doyouitaly. Sorry for the inconvenience.”I must admit the message — and the subsequent WhatsApp exchange — were polite and respectful, and at least they informed me in time to look for another solution.For this reason, I am giving one star instead of zero (if zero were possible).Still, cancelling a booking one week before departure due to “no availability” after advertising such prices is not a professional way to operate.
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