Is there a 0???? Horrible Horrible business. No where on the app or the car selection page does it state that there is any kind of deposit. I proceeded with my rental, paid the upfront fees which was nearly 1/2 i believe. Only to get halfway to my destination to learn that there is a $250 deposit via cc. But yet you took money from my debit card and now are asking to hold $500 for me to pay the remainder with my debit card. I attempted to call the car rental business only to be told by the lady there that they had no way to contact Carla. No email or phone number to give me. WHAT? You use this 3rd party to rent your cars out for you and have NO way of contacting them? Then I go back to the app for the 10th time to try to cancel and they keep trying to add more insurance coverage each time that I go on there to cancel. I finally got on the app, and everything was in a foreign lanquage and I couldnt go any further. Then the app asked if I have picked up my rental. What? I clicked that I was not able to and now they are saying the reservation cannot be cancelled and that i cant get a refund. Watch! I screenshot it all and I record it all. Im getting my $80 dollars back. This company is a fraud and STAY FAR FAR FAR Away from them
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Carla is a car rental app comparing 900 companies including Hertz, Avis, Budget, Dollar, Thrifty, Sixt and many local rent a car companies. Featured on USA TODAY, Techcrunch, Boston Globe, Travel Pulse and AutoRental News. 2.5M+ rental cars selected annually on Carla.
You can rent a car at 20,000 locations worldwide from all major companies like Avis, Budget, Dollar, Fox, Sixt, Hertz, Thrifty, Europcar and many local businesses.
Unlock Hidden Discounts: Discover an array of secret deals and discounts available exclusively on the Carla app. Unleash your savings potential and get access to offers you won't find anywhere else.
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