We used their ID My Seat service and the man told us which of their toilet seats would fit our loo, so we ordered it. The seat arrived the next day. It's impossible to tell before removing the packaging and fitting the seat whether it is, in fact, the correct contour. They have a no returns policy once you remove the packaging - smart move by them. In our case, the front curve of the seat is too long and it protrudes over the rim of the pan by about 1cm which looks terrible. Moving the whole assembly back towards the cistern to get the seat to fit flush with the rim of the pan means that the seat won't stay upright when raised. Great. We are now faced with the decision to "live with it" or to fork out another £110 to get a seat direct from the bathroom suite manufacturer.
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Supplier of brand new replacement toilet seats, basins, wc suites and accessories in hundreds of colours / styles / finishes. Showroom offering quality British and European bathroom suites and en-suites. Displayist for Burbidge, AXOR, Majestic, Utopia Furniture, HiB amongst others.
