reply.io

3.9
3.9 Based on 41 reviews

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sal...

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🚨 SCAM ALERT 🚨

🚨 SCAM ALERT 🚨The platform promotes a misleading “free trial.” In reality, you cannot adequately assess the service without upfront payment. The core features, which are the main draw, are not available for trial and are included only in a paid plan. This means you cannot genuinely try out the service without committing financially. I paid solely to evaluate it: • I used ZERO credits • I launched NO campaigns • I received NO value from the service. After realizing it wasn’t a fit, I promptly requested a refund. What ensued was one of the worst customer service experiences I’ve ever encountered. The AI chat directed me to email support, which ignored my inquiries. After sending three emails over ten days, I finally received a response via chat—a cold, automated refusal for a refund. There was no empathy, no accountability, and no effort to provide a reasonable solution. Any reputable service should understand the importance of customer satisfaction, especially when a service hasn’t been utilized. This experience feels unprofessional and disrespectful to customers.

1
Date of experience: Dec 25, 2025

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Business Details

  • Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach.

    It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings.

    Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest.

    Key features:

    - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!).
    - 1B+ verified B2B contacts built right into the platform, so no need for extra tools.
    - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place.
    - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more.
    - Lead enrichment to fill in gaps and improve targeting.
    - Findy Chrome extension to quickly grab contacts from LinkedIn and the web.
    - White-label option for agencies to fully brand and resell Reply.

    Trusted by 3,000+ companies and named a Top 50 Sales Product for 2024.

    Loved for its powerful automation, top-tier support, and real results.See more

  • email sales@reply.io
  • call +18557479953
  • language https://reply.io

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