I paid for Resend on March 9, and my account was suspended on March 10, just one day later. My sending remained disabled until March 28.During that period, I lost 18 days of paid subscription time and my business operations were disrupted because I use the service only for transactional emails such as OTP, login verification, and notifications.This issue caused me significant financial damage, estimated at more than $500. Although my account was eventually restored, Resend did not provide a clear response regarding compensation, refund, or extension for the lost subscription period.I was not using the service for spam or marketing abuse. My usage was strictly transactional. From my perspective, it is unfair to suspend a paid account for that long, restore it later, and then ignore the question of lost paid time and business impact.I hope Resend improves its review process and offers fair compensation when customers lose access due to internal restrictions on their side.
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