resend.com

I paid for Resend on March 9, and my account was suspended on March 10, just one day later. My sendi

I paid for Resend on March 9, and my account was suspended on March 10, just one day later. My sending remained disabled until March 28.

During that period, I lost 18 days of paid subscription time and my business operations were disrupted because I use the service only for transactional emails such as OTP, login verification, and notifications.

This issue caused me significant financial damage, estimated at more than $500. Although my account was eventually restored, Resend did not provide a clear response regarding compensation, refund, or extension for the lost subscription period.

I was not using the service for spam or marketing abuse. My usage was strictly transactional. From my perspective, it is unfair to suspend a paid account for that long, restore it later, and then ignore the question of lost paid time and business impact.

I hope Resend improves its review process and offers fair compensation when customers lose access due to internal restrictions on their side.

Date of experience: Mar 28, 2026