Steer clear of Residents Energy unless you enjoy spending close to $200 of your energy bill on service surcharges! My bill went up 139%!!! We called to switch back to Duke Energy and were told that it would need to take a few months (i.e. we want to scam you of your hard earned money for as long as possible). I can't say enough bad things about this carrier!! Our usage went down, our cost for usage went down but their cost to pad their pockets via surcharges were over $100 the first month and $200 the second. Never Again!!!
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