I reached out to this service because they appeared trustworthy and skilled. Coming from a military background, I was eager to let them help me translate my military experience into a civilian resume. My writer, who I only heard from once upon completion of the resume, asked the typical questions about my service. However, she simply copied and pasted my responses into the resume without any real effort. I could have done that myself. I had a couple of phone conversations with a representative to clarify their money-back guarantee, and I saved our chat to confirm my understanding of their policy. After 90 days of submitting 90 job applications using their service, I was supposed to be eligible for a refund. Given the current job market and economic challenges, finding work has been incredibly tough. Despite being a certified PMP and having a master's degree, I haven't even landed one interview. I had informed them that it would be a significant challenge for any service to secure me an interview, considering the competitive nature of the job market. I exceeded the required number of applications using their service, but received no interviews. I tailored my resumes and cover letters to each job announcement, yet heard nothing back. Approximately 70% of my applications didn't even receive a rejection email. Now, it's not just employers who are ignoring me; the representative is also unresponsive. I followed his instructions to message my writer for a refund, reaching out on multiple occasions, but have received no response. Regarding the quality of the product, I shared my resume with various veteran placement organizations, and they consistently noted that it did not meet ATS standards. The resume was simply a copy of my input and poorly formatted for today’s job market. The representative has proven to be untrustworthy. I've learned that much of the private sector is driven by greed and dishonesty. I expected better service, but it seems that integrity is lacking in this field. Unless you want to waste money on a subpar product with no chance of a refund, I would recommend seeking alternatives.
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