THEY DO NOT CARE ABOUT CUSTOMERS!!I needed new retainers, long story short, I made my impression and got them delivered back to me. When I tried them on, they were too tight. I told them that if I could use the extra putty they sent in the kit to make new ones, and if they could make them again for me. They then told me to send a video so they could review it, and I told them they won't be able to tell in the video. anyway sent the video, and they proceeded to say, " we can see the retainer fits well and is seated well"...... no, it doesn't, it was too tight, but they clearly DID NOT care, I replied and was ignored. NEVER purchase from them. I wasted my money, and they don't care about you; they are only in it for the money. You're better off going to your local or closest orthodontist and getting them made. Honestly disgusting and so unprofessional. They will take your money and ngaf. scammers. DO NOT buy from them, or trust them with your teeth.
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