Save your money and don't put your mental health and smile in jeopardy. Go elsewhere.I lost my retainer from a different provider (they went bust so couldn't get a new pair from them). As I was in need of an urgent express service, after some reading I went for Retainer Express. Big mistake. I only really needed the upper one as I had the previous one with me, but since I was there I ordered the full thing.Order made on Thursday, impression kit arrived Friday lunch time (all good there as expected). They asked me to take impressions from the bottom bit first. I tried a couple of times but failed to take a decent impression, since I really only needed the top one I took the top one, told them about this and posted it Saturday.Tuesday next week...they still haven't responded to me, their whatsapp communication is inconsistent. At this point I have been without retainers for over a week.I told them if they just provide me with the top one I would satisfied, but I needed this fast as my teeth keep deteriorating whilst I wait...Run away guys. I should have spent a little more and go to a physical dentist and get the service straightaway. Now I fear I will have to spend more money and time on treatment again.Thanks for nothing Retainer Xpress.
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