retrospec.com

4.1
4.1 Based on 20 reviews

The outside is for everyone, but not everyone feels comfortable outside. So we set out to make everyone feel at home in the open air through the use of expertly designed, durably crafted, accessibly priced outdoor gear - electric bikes, pedal bikes, kids ...

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Howard Walker
Disappointing Return Policy That Penalizes Loyal Customers

I ordered two small items (about $50 total) directly from Retrospec’s site instead of Amazon, where the same items come with free Prime returns. I did this intentionally to support the brand directly — but I regret that now.When I tried to return the items, they charged $12 per item for return shipping, even though they came in one box. The fee was buried in the fine print and only became apparent after starting the return process. It feels deliberately misleading and makes their “50-day returns” promise feel hollow.Bottom line: if you’re not 100% sure about sizing or fit, you’re better off ordering through Amazon. At least you’ll get a fair and free return option.

1
Date of experience: Jun 04, 2025

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Business Details

  • The outside is for everyone, but not everyone feels comfortable outside. So we set out to make everyone feel at home in the open air through the use of expertly designed, durably crafted, accessibly priced outdoor gear - electric bikes, pedal bikes, kids bikes, stand up paddle boards and more - our goal at retrospec is simple: make nature second nature for everyone. We believe that all people, regardless of background or experience, should enjoy the life-affirming, eye-opening beauty of the outside world. We encourage a more active lifestyle and make being outdoors fun and inviting for people of any age, ability, or skill level. Born from a passion for fixed-gear cycling. Former home of Critical Cycles and Ten Toes Boards.
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  • language https://retrospec.com

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