retrostep.co.uk

3.7
3.7 Based on 22 reviews

...

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Cathy T.
Not real leather

I purchased shoes from this company that were advertised as genuine leather, but on receiving them I immediately suspected otherwise. The material felt synthetic, so I requested a return. The merchant refused, claiming I had worn them, even though they were only tried on briefly indoors.To confirm my concerns, I took the shoes to Timpson’s, who guaranteed that the shoes are not real leather, directly contradicting the company’s product description.This experience has left me extremely disappointed. Not only was the product misrepresented, but the refusal to reimburse me despite misleading advertising shows a lack of integrity. I would advise others to be very cautious before buying from this company.

1
Date of experience: Jul 31, 2025

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