retrostep.co.uk

3.7
3.7 Based on 22 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
£15 to Return or 35% Refund.

Took a while for the shoes to arrive, but when they did, they were very flimsy and would not last longer than a month. These were £55 trainers. I applied for them to be returned and was told that I would have to pay £15 to return them as the returns address is in China. The other option was to keep the shoes and get a Maximum 30-35% refund. NOWHERE on their website does it say where they are based, the returns charge, or the refund amount to keep the shoes.

1
Date of experience: Aug 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More