Website is unnecessarily difficult at times. When you Google how to apply or upload documents, sometimes the correct topic isnt there to be ticked. As for ringing to speak to someone, 9/10 the have an automated voicemail saying they're experiencing high levels of volume and it hangs up. I tried to contact them by email or their enquiries link and got nothing back. If you're lucky enough to get through and speak to someone, they are helpful.
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The Revenue Commissioners, usually referred to simply as Revenue, is the Irish Government agency responsible for customs, excise, taxation and related matters.
