This might be a good experience for students, but for me, it was not great as a paying parent. First, they have a sale going on with a countdown, but the price went up from one day to the next, even as the counter is many days from its completion. What is the point of a countdown, if changes are happening anyway?Second, I went ahead to purchase a membership for my daughter, and the process is a pain. I had to log in as her, which required that I get a code from her for password-less login. Once I paid, I tried to verify the membership level and renewal timeframe, but that required another code, even though I was in the account viewing mode. An email I sent to the company with my concerns above has yet to receive a response. I sure hope the study part of the site is better designed and more responsive to user needs. Edit on Jan 2: new sale price, with even deeper discounts than during Thanksgiving, and still no response from the company to my inquiry. Took one additional star off.
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