I've been buying shoes from Revivo for a few years partly in the knowledge that I could them resoled later down the line. That time came and I sent my Ra II of for a resole. They came back and all seemed ok. however within a couple of wears the sole had pulled away from the leather revealing tears and holes in the leather upper, I also noticed a bunch of puncture holes in the toe box that weren't there when I sent them off. It seems they have damaged the shoes more during the repair.These things happen right, I'm sure I can send them an email and we can get this all resolved. 6 weeks later and no luck. Their new AI help service is useless, I've tried countless times, asked to speak to a real human, sent all the details and nothing. Beyond useless.
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