Purchased the complete pulley system first week of February. Ship date was stated to be February 13th. 13th came and went and all I received was the seat. Reached out to customer service and they said there was a supply issue and that the new ship date was the 26th. Frustrating, but I understood. Its not March 1st and still nothing. Communication is severely lacking as Ive sent follow up emails that dont get replied to. Im beginning to wonder if all these reviews are fake and the company is a fraud.
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