I am extremely disappointed with the management at Revolution Prep. They recently scheduled a new session on my behalf without my approval or confirmation, and are now insisting on charging me for it because I didn't provide "48-hour notice" to cancel a session I never agreed to.
Even worse is the double standard: the company cancelled a session on us with only 45 minutes' notice last week, yet they demand 48 hours from parents. To add to the frustration, their team was a no-show for a previously confirmed session, yet there has been zero accountability on their end. Between the frequent tutor turnover and the rigid, one-sided customer service, I cannot recommend this service. They seem more interested in protecting their billing than in the student’s success or fair business practices.
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Revolution Prep is the leading provider of professional online tutoring, specializing in full-time tutors who undergo more than 150 hours of annual training to ensure quality and student results. Our approach is guided by years of Stanford research on "Growth Mindset" and improving capabilities. We have helped more than 1 million students achieve their goals of better grades, higher scores, and lower stress. Let your child be our next success.See more