The surveys are invariably much longer (often 2 or 3 times) their time estimate, and to add insult to injury, after spending often well over 30 minutes, you are told you were excluded and given a nominal amount of points, often not even worth 1c. When you complain, there is no investigation and you get a form letter saying they basically that they are always right.When (not if) this happens to you, don’t just complain here, but lodge a complaint with the Australian Competition and Consumer Commission (ACCC) at accc.gov.au. For your information, Rewardia’s ABN is 24164419354 (you are asked by the ACCC).Maybe if enough people complain they will be prosecuted, and act with honesty and integrity, which they expect of us.
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