I have had a rewards account for 15+ years. I had enjoyed the ability to be able to earn points towards gift cards for Amazon and other vendors. The rewards program has had its problems over the years several system glitches, lost points, lost cash back on purchases made through them. Sometimes issues would get corrected, but it was hit or miss. Bing as a search engine is just so so, but the rewards made it worth using. Lately though I've had my account "temporarily restricted". I am earning points, but I cannot redeem them for anything. I have submitted 4 requests for help through their customer service. Some have promised to help, and then don't answer back when you respond to their requests for additional information. Some responses have been closed ended with insulting accusations that I am using bots or macros to earn points. I wouldn't even know how. I'm 68 with very limited computer skills. I've asked to have requests submitted to a supervisor, and I receive nothing back. I am fed up with them and am cancelling my Microsoft 365 family account with is up for renewal in August. I refuse to spend money with a company that insults my integrity. I've read online that many other long term account holders have been treated thusly. I'm glad to be able to publish my negative experience here and will look for other venues to do so, as well, to warn others of Bing Rewards unethical practices. In reference to this sites' requirement to confirm this is my genuine experience, I am happy to submit the responses I've received from Microsoft Support, since I've saved them all.
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Search engine developed by Microsoft. Features web, image, video, local, news, and product search.
