Bought a Stressless swivel chair in September 23. Unfortunately there was some scraping of the base metalwork only noticed after delivery. RH MacKay were very good and told me they would order a new base from Sweden. The repair work would be carried out in my home. I was notified of its arrival and a convenient date was agreed upon. The 2 chaps - Reese & Neil - arrived punctually at 8am and got to work disassembling & rebuilding. Friendly & polite. Very efficient. No fuss. The work was involved but was completed in good time. My chair looks great and is functioning better than before. Very satisfied.
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Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
