Went into the store to browse - came out with beautiful leather sofas and chair and chose carpets for 3 rooms! Our immediate contact was Paul, assistant store manager who explained the differences in leathers, was extremely pleasant and left us to look around on our own. We then spoke to Scott the flooring manager who was very helpful and assisted us in choosing gorgeous wool carpets. The carpet fitters Dominic and Pearson were a pleasure to have in our home, very professional, hard working and knowledgeable. Finally great care was taken by the sofa delivery team (so sorry didn't capture their names) to ensure our freshly decorated home suffered no accidents. The reclining sofas and chair were put together quickly and efficiently and the old sofas were taken away. Going to Richard F Mackay has been an exceptionally positive experience, it was so easy and hassle free. We were treated like VIP's by Paul with coffee and biscuits and a bottle of Prosecco as a thank you for our order. Great service that we would highly recommend.
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Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
