I had originally given richsweeps a five star review, but unfortunately that was in the beginning when they deserved it. I have been a customer for several months now and it's just gotten worse and worse with each redemption request.The first couple payouts went great. The last couple not so much. I had to contact "support" if you want to call it that, several times before I was able to receive my money. I had to " verify" myself again, which I did. Now here I sit after several days, multiple emails with no response, an overwhelming amount of "support" messages which appear to be AI, and still haven't received even one email response and I am still waiting on my $2,000 payout. Either they got lazy with their customer service or they were a scam all along allowing just enough to keep you hooked.What irritates me even more is that while still waiting for my payout, the so-called live "support" keeps giving me a canned response while encouraging me to play more. Why would I do that when I've been waiting for days for my payout.And the biggest problem; NO PHONE NUMBER to speak to a human. I will keep this one star review until I started getting paid like I did in the beginning.
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