I ordered a vanity that arrived damaged, with one leg being unstable. I promptly provided evidence to the seller, who acknowledged the defect. Instead of facilitating a return, they suggested a discount due to high return shipping costs. I declined, expecting a proper return and refund. This has caused unnecessary stress and wasted time trying to resolve a straightforward return. I've filed a dispute with my credit card company and sent a formal demand through my attorney. I strongly recommend others to be cautious before making any purchases from this seller.
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In choosing Ricll, you’re not just selecting a piece of furniture; you’re embracing a lifestyle that values sustainability, beauty, and the future of our planet.