I live in Algeria and have never used Dott or created a Dott account, yet a €30 charge appeared on my Visa card for a ride in Amsterdam.After contacting support, they told me the transaction was linked to a Dott account with my last name and suggested a “family member” might have used my card, even though no one in my family lives in Amsterdam or has my card details.They finally agreed to permanently block my card in their system, but only after several messages and without offering any real explanation of how my card was used without my consent. This situation seriously damages my trust in how Dott manages payment data and fraud prevention. I strongly advise checking your bank statements carefully if your card has ever been used with Dott.
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We are Dott. And we’re on a mission to improve European city life. We believe in a future where inner cities will become free of cars and pollution. And we believe we can make that happen with our dockless, shared electrical scooters and bikes. Want to...