Terrible service and not the premium quality one would expect from a leasing Bike with a premium price. The batteries are never fully functional and if you ask for any replacement you always risk getting something even worse than what you had before. In my case: The charger of my bike broke and I asked for a replacement. The day it was supposed to be replaced I did not get a notification about a more accurate time frame (I was told there will be a more accurate time) so my wife missed the door bell and we were fined 50 euro. Ok, I can still live with that even though it still isn't exactly fair. Then, the next time, they came to give me a whole new set. Bike, battery and charger. Unfortunately the replacement I got was a lot worse than what I had, the saddle of the bike has ducktape and the battery seems very broken. If I turn on the bike, it works for 10 seconds before switching off. 26 euro a week for THIS??
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We stand for innovation!
Noord makes sustainable mobility available for as many people as possible. With our urban e-bike and flexible subscriptions, we shift the societal focus from ownership to usership. And by using the best techniques and recycling whenever possible, we maximize the lifespan of our Noord. This way, you can continuously rely on your ride.
With the Noord, we want to improve life in and around the city. Because in our ideal future, our environment is greener, our cities are more spacious and we are more flexible. But we can not do this on our own. That is why we invite you on this journey with us.See more
