DO NOT RENT NOORD EBIKES.I rented a Noord e-bike and honestly, it’s been a very disappointing experience.They gave me an old, rusty bike with a weak battery that keeps turning off and a saddle that was already in bad condition when I received it. Now the saddle has completely broken, just a few days before my subscription ends on October 16.When I contacted customer service, they told me that I can only return or swap the bike once every 3 months for free — otherwise, I’d have to pay €50. So basically, they give you worn-out bikes and then expect you to pay to fix their own poor maintenance.It’s honestly crazy. The bikes are clearly not properly checked before being sent out, and the policy feels very unfair to customers. I would not recommend Noord to anyone unless they seriously improve their quality and support.
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We stand for innovation!
Noord makes sustainable mobility available for as many people as possible. With our urban e-bike and flexible subscriptions, we shift the societal focus from ownership to usership. And by using the best techniques and recycling whenever possible, we maximize the lifespan of our Noord. This way, you can continuously rely on your ride.
With the Noord, we want to improve life in and around the city. Because in our ideal future, our environment is greener, our cities are more spacious and we are more flexible. But we can not do this on our own. That is why we invite you on this journey with us.See more
