Awful experience.None qualified representative, not a solicitor a case handler. Asked to speak to a solicitor not put through to anyone qualified just the case handlers manager.Wouldn’t take my call. Email and Alex Mason replies in 5 days. Ask for a solution to the matter. Have gone around and around in circles. Clearly Alex is not qualified. My mums estate was sent to this company from her high street solicitors no where near Derby! It’s about them making money for sure!!! Sounds like it’s more like a call centre! Very disgusted!! Don’t touch with a barge pole!
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