Our old will was transferred to the company in 2024 and as a result we were contacted to inform us. We were considering alterations and also Legal power of attorney and trust so after a video call we decided to use the company paying just short of £3000 for the work. This was started in January 2025. Since this time we have had numerous issues, the first draft of everything was so poor. Having pointed all the issues out we finally after numerous complaints received £950 refund after they accepted that the work was below that expected. Eventually after 12 months we received our amended wills. The rest of the work is still outstanding as I submit this review. A further complaint has been lodged and we await the result. We are now 14 months into the debacle and the lack of communication is really poor. Honestly I will say to anyone stay away from this company they are a shambles. If I could I would give them a minus.
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