My husband's and my experience virtually mirrors another reviewer's experience. Our wills were lodged with a local solicitor who ceased trading with no prior notice. With no authority from us and no knowledge, our wills were transferred to Right Legal Group. The first we heard of this was by letter on 20/10/25. We didn't want to leave our wills with RL as it is nowhere near home and would have made things difficult in the event of our children needing them. Neither did we want to review our wills with RL. These were both good decisions given what followed. There then followed numerous phone calls and emails - all instigated by us. RL didn't follow anything up and only ever did anything once we contacted them. The one exception to this was the most recent interaction with Jess who, on 28/1/26 requested our wills from storage and sent them to us on 30/1. We now have them in our possession. I am just glad they weren't needed in the interim and that we weren't engaging with any more complex business with the company as other reviewers have been.
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